Terms and conditions

These terms and conditions apply to all contracts between Melanie Schulte-Holtey, operating under the name Bridagency, Paulinenstr. 22, 45130 Essen, Germany, email: hello@bridagency.com (hereinafter "Bridagency") and its clients for consultation and vendor matching services in the context of wedding planning.

Conflicting or deviating terms and conditions of clients are not recognised unless Bridagency explicitly agrees to them in writing.

Bridagency provides personal consultation and vendor matching services to support couples in selecting the right people for their wedding. Services include the analysis of individual requirements and priorities, the compilation of a personalised shortlist of suitable wedding vendors from the Bridagency network, the reasoning behind recommendations and support during the decision-making process.

Bridagency is not a full-service event management or wedding coordination agency and does not take on the full coordination or operational execution of a wedding. Bridagency does not enter into contracts with vendors on behalf of clients. Contractual relationships with recommended vendors are established exclusively between clients and the respective vendor directly.

A contract is formed upon written or electronic confirmation by Bridagency, for example by email.

Using the contact form or planning guide on this website constitutes a non-binding enquiry only and does not establish a contractual relationship.

Fees for Bridagency's services are agreed individually and set out in writing in the proposal. All prices stated are final prices. Where VAT applies, it will be shown separately.

Invoices are due within 14 days of the invoice date without deduction, unless otherwise agreed. In the event of late payment, Bridagency is entitled to charge statutory default interest.

Clients are required to provide Bridagency with all information necessary for the delivery of services in full and accurately. This includes in particular details regarding the wedding date, location, guest count, budget, stylistic preferences and vendors already booked.

Any delays resulting from incomplete or incorrect information provided by clients are not attributable to Bridagency. An obligation to revise recommendations only arises where the initial briefing was provided in full.

Bridagency is fully liable for damages resulting from injury to life, body or health, as well as for damages caused by intent or gross negligence. In all other respects, liability is limited to foreseeable and typical damages.

Bridagency accepts no liability for the quality, availability, contractual reliability or conduct of recommended vendors. The matching service consists in recommendation and assessment, not in guaranteeing a particular outcome by third parties. For services delivered by third parties following their direct contract with clients, liability rests solely with the respective third party.

Clients acting as consumers within the meaning of § 13 of the German Civil Code (BGB) have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period begins on the date the contract is concluded.

To exercise the right of withdrawal, a clear declaration must be sent to: Melanie Schulte-Holtey, Paulinenstr. 22, 45130 Essen, Germany, email: hello@bridagency.com. If Bridagency begins performing the service at the client's explicit request before the withdrawal period expires and the service is performed in full, the right of withdrawal lapses. For partial services already delivered within the withdrawal period, a proportionate fee is owed.

The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). The place of jurisdiction for disputes with clients who are not consumers is Essen, Germany.

Should any individual provision of these terms be or become wholly or partially invalid, this shall not affect the validity of the remaining provisions. The invalid provision shall be deemed replaced by a valid provision that comes closest to the economic purpose of the invalid one.